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Questions about a critter, a custom amigurumi order, or an order already on its way? Send a note.
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Fill out the form and we will get back to you.
Response time
We answer every message, usually within two business days.
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Questions, answered
Still stuck? Use the form above and we will help.
How do I wash a crochet plushie?
Spot clean with cool water and mild soap, squeeze the water out with a towel and air dry. Chenille yarn does not love a washing machine.
How long does an order take to ship?
In-stock critters usually ship within a few business days. Made-to-order pieces list their timeline on the product page.
Do you take custom orders?
Sometimes, depending on the season and the queue. Send a message with the animal, colors and size you have in mind.